FAQs

HOW LONG IN ADVANCE SHOULD I BOOK MY EVENT?

We would love to make your event a memorable one. In order to ensure availability of the date, time, and entertainment you are looking for, it is best and recommended to book your event or party as soon as possible. Most of our clients and repeat families book with us 3-5 weeks in advance. We recommend booking your event or party as soon as you are sure of the date and time of your event. We will book with normal pricing at least 1-2 weeks in advance. We are able to book last minute (5 days before scheduled event with $75 last minute fee), so give us a call to see what we can work out!

WHAT AREAS DO YOU SERVICE?

We service Albuquerque, Rio Rancho, Santa Fe, All of New Mexico, & Surrounding Areas. (56.5 cents per mile Travel and Milage Fees Apply beginning 10 miles outside Albuquerque/Rio Rancho city limits)

CAN YOU TELL ME ABOUT YOUR ENTERTAINERS?

All of our entertainers go through rigorous training & background checks.
All of our entertainers are between the ages of 21 to 29.
All of our entertainers are dancers, singers, DJs, musicians, experienced in theater, event staffing & more. And of course, they love to work with Children!

WHAT AGE GROUPS DO YOU TARGET?

Our Entertainers are specifically trained to entertain all demographics of all age groups. Entertaining children between the ages of 1-16 is The Crew’s specialty!

WHAT IS YOUR BOOKING PROCESS?

To book and secure your desired time and date, we require a $80 dollar deposit. We then put together a contract which will include all the details of your event. The contract is then e-mailed to you where you may review and sign a final copy.

Once the deposit clears, you will receive an e-mail confirmation stating that your event is now booked for that particular date & time. The remainder of the balance is due the day of the event by check, credit card, or cash (for parities, balance is due day of party in cash or credit card before the start of entertainment). If companies or corporate events use an invoice system we will work out details with you.

We accept cash, credit card (American Express, Visa, Discover, Master Card), or check. Deposits are transferable but not refundable.

DO YOU TRAVEL TO THE EVENT/VENUE?

Yes, we travel to all types of venues outside & inside, from private homes, catering halls, restaurants, Clubs, & more.

DO YOU ACCOMMODATE RELIGIOUS EVENTS?

Yes, please let us know what you require and we will make sure to accommodate your request.

We do Communions, Christenings & Synagogue Events.

HOW LONG DOES IT TAKE TO SETUP?

All of our entertainers have pre-set bins, so everything is organized and ready to go. Depending on the package and how elaborate the event is our setup time ranges from 15 minutes to 45 minutes. We always like to be at the event/party at least an hour before the scheduled start time.

DO I NEED TO PROVIDE THE ENTERTAINERS WITH ANYTHING?

Yes, we ask the host to please provide a clear working space and an electrical outlet. This will ensure that your event will start on time. Please also note, The Crew & Crew New Mexico Entertainment, is not responsible for electricity. If The event or party takes place outside, please supply a power source (generator, etc).

HOW MUCH SPACE DO THE ENTERTAINERS NEED?

We have done events everywhere, from small studio apartments to outside events and large auditoriums. We will do our very best to work with the space we are provided with and make sure that everyone has a good time no matter if the space is small or extremely spacious. Because we provide music equipment we need at least a 10′ x 10′ space to setup our table(s) with equipment plus a minimum of 10' x 10' entertainment space.

AFTER I PAY MY DEPOSIT WHEN IS THE FINAL BALANCE DUE?

All final payments must be paid IN FULL on the date of your event or party in CASH. No personal checks or credit cards will be accepted as final payment. You may pay the balance in full or make payments with checks or credit cards before the day of the event.

HOW MUCH SHOULD I TIP THE ENTERTAINERS?

Gratuities are appreciated and are NOT already included in our package prices. Tips are not required, but do help with further enhancements of the entertainment group such as production, lighting, video, audio, etc. and are greatly appreciated!